Note: This article is written by UMUI Rent a Car, which operates the Naha Airport and Omoromachi branches. We have ranked ourselves first, and the information on other companies is based on what we could confirm on each company’s official website as of October 2026.
You step off the plane, collect your bags, walk out of the arrivals exit, and then stop. “Which way is the rental car shuttle?” This is the first thing many people wonder when they rent a car at Naha Airport.
At Naha Airport, the rental car offices are outside the airport, and you ride a shuttle bus from the stop assigned to each company. In this guide we compare five companies on three points: where the shuttle stop is, how long the ride to the office takes, and how to walk there from the arrivals exit. We have also collected tips for staying calm in busy seasons.
From the Arrivals Exit to the Shuttle Stop
If you arrive on a domestic flight
Leave the domestic terminal through exit 3 or exit 4 on the first floor and cross the crosswalk. On the sidewalk on the other side, you will find the rental car shuttle stops lined up. Each company has its own stop number, so look for the number of the company you booked.
The first-floor arrivals lobby also has a rental car information counter (9:00-19:00). You cannot pick up a car there, but it is a useful landmark if you lose your way to the stops.
If you arrive on an international flight
From the international terminal, go from the second floor down to the first floor on the domestic terminal side and head for exit 4 of the domestic terminal. From there, it is the same crosswalk and sidewalk as for domestic arrivals. The official site of OTS Rent-a-Car also says that international arrivals use the same stop.
Stop names are changing
Since January 9, 2026, Naha Airport has been reorganizing its curbside to add more stopping spaces for each mode of transport. Since March 1, 2026, digital signage has also been in use at 6 bus stops on the first floor. Along with this, the names of the stops are being changed. For example, OTS Rent-a-Car’s “10-A” is scheduled to become “R-10” (timing not yet decided). Check your booking confirmation email and the company’s official site for the latest stop before you travel.
Five Naha Airport Rental Companies by Shuttle Stop and Ride Time
1st: UMUI Rent a Car, Naha Airport Branch
It may sound self-serving, but we put ourselves in first place. Our stop is “14-C,” and our staff will be waiting for you there. If no staff member is at the stop, or you cannot find it, please contact us through our official LINE. You can also reach us by phone at +81-50-1783-5687.
We run a free shuttle from Naha Airport, and our office is in Toyosaki. We are open 8:00-20:00 every day, which makes it easy to rent even if your flight arrives in the evening. If you complete online check-in on your smartphone before you arrive, the paperwork at the office is shorter. It is available in Japanese, English, Korean and Traditional Chinese.
Compact Car A costs ¥6,600 for 24 hours in the regular season and ¥4,400 per day from the second day (CDW and NOC coverage included). Payment is by credit card or electronic money, and cash cannot be used. One-way returns are not available, so the car needs to be returned to the office where you picked it up.
| Address | 1-325 Toyosaki, Tomigusuku, Okinawa |
|---|---|
| Hours | 8:00-20:00 (open every day) |
| Shuttle | Free shuttle from Naha Airport (stop 14-C, staff waiting) |
| If you need help | Official LINE / Tel +81-50-1783-5687 |
| Sample price | Compact Car A: ¥6,600 for 24 hours, ¥4,400 per day from day 2 (regular season, insurance included) |
2nd: Toyota Rent a Car, Naha Airport Branch
For a short walk and a short ride, Toyota Rent a Car stands out among these five companies. The stop is “11-A,” and the office in Akamine, Naha is described as about 5 minutes away. It is a reassuring choice if you want to shorten the time between landing and getting into the car.
One thing to note is that the official site says the shuttle requires advance reservation. It is open 8:00-20:00 every day, and if a delay means you arrive outside opening hours, the car is handed over within the next day’s opening hours. Self check-in is also available.
| Address | 2-15-11 Akamine, Naha, Okinawa |
|---|---|
| Hours | 8:00-20:00 (open every day) |
| Shuttle | Free shuttle bus (stop 11-A, about 5 minutes to the office; advance reservation required) |
| If delayed | If you arrive outside opening hours, the car is handed over within the next opening hours |
3rd: OTS Rent-a-Car, Toyosaki Office (Naha Airport)
The stop is “10-A” (to be renamed R-10), and the ride to the Toyosaki Office is about 15 to 20 minutes. According to the official site, the stop is across the crosswalk after exit 4 of the first-floor domestic arrivals lobby, and international arrivals use the same stop. It is helpful that directions from the international terminal are also provided.
There is an English official website, so it is easy to go through the booking details with companions from overseas. We could not confirm the opening hours in this research, so please check the official website.
| Location | Toyosaki, Tomigusuku, Okinawa (Toyosaki Office) |
|---|---|
| Shuttle | Free shuttle (stop 10-A [to be renamed R-10], about 15 to 20 minutes to the office) |
| Getting to the stop | Cross the crosswalk from exit 4 on the first floor of the domestic terminal. From the international terminal, go down from the second floor to the first floor and head to exit 4 |
| Hours | Please check the official website |
4th: Nippon Rent-A-Car, Toyosaki Office (Naha Airport)
The stop is “11-A,” the same as Toyota Rent a Car, and the ride to the Toyosaki Office is about 20 minutes. This time varies with traffic. The official site also states clearly that the shuttle between the office and the airport may take around 1 hour. It is a company to use when your schedule has some room.
When you return the car, the shuttle takes you to the check-in counters on the third floor of the domestic terminal. It is reassuring that the route for the trip home, not just arrival, is explained officially. We could not confirm the opening hours in this research, so please check the official website.
| Address | 3-95 Toyosaki, Tomigusuku, Okinawa |
|---|---|
| Shuttle | Free shuttle (stop 11-A, about 20 minutes to the office; varies with traffic and may take around 1 hour) |
| On return | Shuttle to the third-floor check-in area of the domestic terminal |
| Hours | Please check the official website |
5th: ORIX Rent-A-Car, Naha Airport Branch
From the airport to the office (inside Rent-A-Car Station Okinawa), the free shuttle takes about 20 minutes. It is open 9:00-19:00 (may vary over the New Year period), which closes earlier than the others among these five companies.
In this research we could not confirm the current stop number from the official website. When you book, please check the stop on the official website or in your booking confirmation. A dedicated counter for foreign-language service is in the same place, and one-way rental within the main island of Okinawa is available.
| Address | 1-1174 Toyosaki, Tomigusuku, Okinawa (inside Rent-A-Car Station Okinawa) |
|---|---|
| Hours | 9:00-19:00 (may vary over the New Year period) |
| Shuttle | Free shuttle (about 20 minutes to the office; please check the official website for the stop) |
| One-way rental | Available within the main island of Okinawa |
Shuttle Stop and Ride Time Compared
| Company | Shuttle stop | Ride to office | Hours | Notes |
|---|---|---|---|---|
| UMUI Rent a Car | 14-C | – | 8:00-20:00 | Staff waiting. Use official LINE if lost |
| Toyota Rent a Car | 11-A | About 5 min | 8:00-20:00 | Shuttle requires advance reservation |
| OTS Rent-a-Car | 10-A (to be renamed R-10) | About 15-20 min | Please check the official site | Same stop for international arrivals |
| Nippon Rent-A-Car | 11-A | About 20 min | Please check the official site | May take around 1 hour when busy |
| ORIX Rent-A-Car | Please check the official site | About 20 min | 9:00-19:00 | Foreign-language counter |
Tips to Avoid Shuttle Trouble in Busy Seasons
- Confirm your stop number before you land: Stops differ by company, and their names are changing. Save the number from your booking confirmation email in your phone’s notes.
- Do not plan on the shortest ride time: Some companies, like Nippon Rent-A-Car, warn on their official sites that it “may take around 1 hour.” In busy seasons, plan on it taking longer than the stated time.
- If you arrive in the evening, check opening hours first: UMUI Rent a Car and Toyota Rent a Car are open until 20:00, and ORIX Rent-A-Car until 19:00. If your flight is delayed, contact the office early.
- On days with a lot of luggage, split up: Have one person collect the bags and another wait at the stop, and you will use the waiting time well.
- In bad weather, check the shuttle status: The official site of Budget Rent a Car says the shuttle does not run during a storm warning. In typhoon season, ask the company you booked in advance.
- Allow the same time on your return day: After you return the car, you take the shuttle back to the airport. Work backward from your departure time and return the car early.
How to Choose by Priority
- You want the shortest possible time from the airport to the office: Toyota Rent a Car, with a shuttle ride of about 5 minutes (shuttle by advance reservation)
- You want a way to get in touch if you are lost at the stop: UMUI Rent a Car, where staff wait at the stop and you can also get guidance through official LINE
- You arrive close to evening: UMUI Rent a Car or Toyota Rent a Car, both open 8:00-20:00
- You arrive on an international flight: OTS Rent-a-Car, whose official site explains how to get there from the international terminal
- You want to return the car somewhere else: Toyota Rent a Car or ORIX Rent-A-Car, which allow one-way rental within the main island of Okinawa
Frequently Asked Questions
Is there a rental car counter inside the airport?
The first-floor arrivals lobby has a rental car information counter (9:00-19:00), but you pick up your car at each company’s office. After you arrive, head to the shuttle stop of the company you booked.
What if I cannot find the UMUI Rent a Car shuttle stop?
Our stop is “14-C.” If you cannot find it, or no staff member is there, please contact us through our official LINE. You can also reach us by phone at +81-50-1783-5687.
Is there anything I can prepare before I leave?
At UMUI Rent a Car, you can complete online check-in on your smartphone. See our check-in page for the steps and our rental flow page for the process from booking to return.
Can I rent a car with a foreign driver’s license?
You can drive in Japan with an International Driving Permit (issued under the Geneva Convention by a member country), or with a license from certain countries and regions, such as Taiwan, together with an official Japanese translation. For details, see our driving licenses page.
Summary
At Naha Airport, the shuttle stop number and the ride to the office differ by company. If a short ride is your priority, consider Toyota Rent a Car; if you want a way to reach us when you are lost and long opening hours, consider UMUI Rent a Car, Naha Airport Branch. Our staff will be waiting for you at “14-C.”
Note: Prices, opening hours, shuttle stops, ride times and other details are based on what was published on each company’s official website as of October 2026. Stop names may change. Please check each company’s official website for the latest information.
Photo credits: Wikimedia Commons (CC0 / CC BY-SA 4.0). Each photographer is credited in the photo caption.
